FAQ

This type of food should be kept in a dry, ventilated place, away from the floor and walls. Once opened, keep the packaging closed, protected from moisture, sunlight and against insect and pest infestation.

Any introduction of a new food must be gradual and increasing for perfect adaptation of the digestive system, thus avoiding digestive and intestinal discomfort that can cause diarrhea and vomiting.

You can access this information on the back of the product packaging, distinguishing your dog or cat in its stages (adult or puppies) and by the animal's kg.

Valid only for GOLD Line products; The end customer can open an exchange request via email: sac@fosferpet.com.br; informing the reason for the exchange, your data such as: full name, CPF, telephone number and address, an image of the product in its original packaging attesting to 50% or more of the quantity of product in the package, batch and expiration date. Also, don't forget to inform the name of the store and city where you purchased the food. All this data is mandatory to generate a protocol number authorizing its exchange at the informed store. *It is important to remember that: "We will not exchange products after the expiration date". Attention: 100% Satisfaction Program vetoed for Stores, Wholesalers, Agricultural Houses, Commercial Representatives, Pet Shops, etc., or any other type of commercial production or research establishment.

We don't use it.